Help Center

General

Browse frequently asked questions, platform guidance, and learning support resources related to General.

Featured Articles

7 articles available

Drilledge Mining Solutions focuses on: • Optimising drilling operations • Deployment of Remote Operations solutions • Deployment of Autonomous Drilling Solutions (ADS) • Operator training and workforce development Training is delivered both on-site and remotely through our Digital Learning Platform (DLP), a Learning Management System (LMS) specifically designed for autonomous open-cut drill and blast operations worldwide.
Drilledge's Drilling Operations Improvement service includes identifying operational inefficiencies, implementing advanced technologies, and training personnel in industry best practices. The objective is to improve productivity, strengthen safety performance, and support compliance with operational standards.
Drilledge supports skill development through structured training programs, hands-on workshops, virtual simulations, and digital learning experiences. These initiatives help professionals develop practical knowledge, adapt to evolving technologies, and improve operational performance.
The Drilledge LMS provides a variety of learning resources, including: • Video tutorials • Interactive e-learning modules • Technical guides and reference materials • Practical operational scenarios • Certification programs Many learning modules are based on the Epiroc RCS5 Pit Viper Series and focus on drilling techniques, equipment maintenance, operational safety, remote operations, and sustainability practices.
Drilledge places a strong emphasis on data privacy and security. User data is encrypted during storage and transmission, access is restricted to authorized personnel, and regular monitoring and audits are conducted to ensure information remains secure and confidential.
You can contact Drilledge through: Email: contact@drilledge.com Website: www.drilledge.com You can also follow Drilledge on LinkedIn and other official social media channels for updates, announcements, and industry insights.
Yes. For the best learning experience, please ensure your device meets the following recommendations: • macOS 14 or later • Windows 11 or later • A modern mobile device with an up-to-date browser • Disable Dark Mode for the best image and video quality on mobile devices If you experience technical issues: 1. Close unnecessary browser tabs 2. Restart your browser or device 3. Clear your browser cache 4. Update your browser to the latest version 5. Check your VPN or network connection Following these recommendations will help ensure optimal platform performance and course compatibility.

Still need help?

Our support team is available to assist with technical issues, account access, and course enquiries.

support@drilledge.com

Explore Courses

Browse Drilledge courses and role pathways to continue your learning journey.

View Courses

Browse All Topics